Our Return Policy
Your 100% satisfaction is important to us. The First Cosmetic allows 21 day returns for product (with the exception of items purchased on sale or during promotions or if the product was open) at any time up until the end of the 21th day after they have been received.
*When returning a set or kit, we require all contents from the original set or kit. Partial items from a set or kit will not be refunded.
*Please note that all promotional products and gift with purchases, must be returned; Otherwise, refund amount will be minus the value of the gift.
*Please note that the original shipping costs cannot be refunded.
*We do not issue refunds for trial sizes or gift cards.
*You must pay the cost of shipping and insuring returned items
UNOPENED AND UNUSED ITEMS for return within 21 days
Step 1: email us at firstname.lastname@example.org , we will email you back with the return number. Wait until receive our email.
Step 2: Pack the items along with a copy of your invoice. Make sure you pack the item secures, so there will be no damage during transportation.
Step 3: send the package back to us.
*When your return arrives at The First Cosmetic, we will refund the amount in the original form of payment—less shipping costs—as soon as possible provided that the merchandise has been returned by you and received by The First Cosmetic.
*List of items can not return
1. Any opened items
2. Final sale items
3. Makeup brush and blender
4. Travel size & trial size items
5. Gift Card
6. Shipping cost